E- mail marketing on mobile
Yes Lifecycle Marketing’s data
revealed mobile email conversion rates have caught up to desktop
conversions, with both at an average of 3.3 per cent for the year. It also
claims email adoption on mobile may have hit its peak: “With mobile open[s] and
clicks making up 53 per cent of all email events over the last two years, email
adoption on mobile has plateaued.”
According to the report, mobile
email marketing events (open rates and clicks) surpassed desktop events at
least five years ago. In 2017, 52.9 per cent of events happened on mobile email
versus 47.1 per cent on desktop.
Orders on mobile represented 46
per cent of all email-driven orders — a 33 per cent increase year over year.
Meanwhile, email orders happening on desktops dropped 18 per cent (14 per cent
drop on tablets).
Share of email-driven orders
As email-driven orders rise on
mobile, the report says the average order value (AOV) for mobile orders remains
40 per cent less than for desktop orders, with AOV on mobile at $58 compared to
desktop’s $96 AOV. According to Yes Lifecycle Marketing, this mobile-to-desktop
AOV ratio has not changed during the past three years.
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